Warranty Policy

Your DreamCatcher product comes with a limited 12-month warranty, or as per the legislation in the country of purchase. Your DreamCatcher is guaranteed to be free from defects in materials and workmanship for a period of 12 months from the original date of purchase, verified by a sales receipt. Any claims under warranty must be made within a 12-month period from the date of purchase, and returned within 15 days of issue of a Returns Authorization (RA) number.

Our warranty liability shall be limited to replacing the unit free of charge and does not include transport costs. The warranty does not cover damage caused by normal wear and tear, tampering with the product, misuse of the product or damage caused by transportation.

The warranty extends to all countries in which this product is supplied. By the act of using this product, the user accepts all resulting liability.

We reserve the right to modify the provisions of this warranty at any time without notice.

Queries regarding products should be emailed to info@pneo.org, or please call us on 877.737.9177 during business hours.

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